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BuboMapMeridian FastenersSample workspace
ANSWER

If goes down, 5 things stop or slow down, 3 of them critical: email stops, and can’t sign in (they sign in with Microsoft 365), and and the agent stop getting mail.

From your records· 6 records · 2 gaps·
AffectedHow it’s affectedSeverity
2
Exchange OnlineApplication
Stops · part of Microsoft 365
Critical
Critical
3
SalesforceApplication
Can’t sign in · signs in with Microsoft 365
Critical
Critical
4
NetSuiteApplication
Can’t sign in · signs in with Microsoft 365
Critical
Critical
5
ZendeskApplication
New tickets stop · gets support@ mail from Exchange
Medium
Medium
6
Invoice ReaderAI agent
Stops · reads the AP inbox in Outlook
Medium
Medium
Sources
Gaps

SharePoint has no owner, so nobody is on point if shared files go down.

Shopify Plus: we don’t know how staff sign in, so it may be affected too.

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  • Sales AssistantAgent · Copilot Studio · Live
    Agent has no ownerCan see customer data
  • Microsoft 365 Copilotin Microsoft 365 · 150 seats
    Can see customer data
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    Uses a person's accountCan change data
  • Zendesk AI agentsin Zendesk · Piloting
    Vendor may train on your data
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